PRIVACY POLICY

Effective Date: 16.12.2024

At PieSports.com, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the personal information of our customers when they visit our website and purchase our products.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you place an order on PieSports.com, we collect personal details such as your name, email address, phone number, delivery address, and payment information. This is necessary to process your order and communicate with you regarding your purchase.

  • Order Information: We collect details about the products you order, including the type and quantity of pies, delivery instructions, and any special requests you may have for your order.

  • Non-Personal Information: We collect data related to how you interact with our website, such as your IP address, browser type, and pages visited. This helps us improve the functionality of our website.

  • Cookies: We use cookies to improve your experience on our website by saving preferences, analysing traffic, and personalising your shopping experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To fulfil your order, including shipping pies to your specified address and ensuring accurate delivery.

  • Customer Communication: To communicate with you about your order, updates, special offers, and promotions (with your consent if applicable).

  • Website Improvement: To enhance our website’s functionality, usability, and user experience.

  • Marketing: With your explicit consent, we may send you marketing emails about new products, special promotions, and seasonal offers. You can unsubscribe from these communications at any time.

3. Data Security

We take reasonable steps to ensure your personal information is protected from unauthorised access or misuse. While we implement strong security measures, please note that no method of online data transmission or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties to facilitate our services, including:

  • Payment Processors: To process payments securely.
  • Delivery Providers: To arrange delivery of your pies to the address provided.
  • Email Marketing Providers: To send marketing communications if you have opted in.

These third-party service providers are contractually required to protect your personal information and use it solely for the purpose of providing their services.

5. Your Rights

You have the following rights regarding your personal data:

  • Access and Update: You can request to access or update the personal information we hold about you.
  • Deletion: You can request the deletion of your personal data, subject to certain legal restrictions.
  • Opt-Out: You may opt-out of receiving marketing communications by clicking the “unsubscribe” link in any email we send or by contacting us directly.

6. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience on PieSports.com. Cookies help us:

  • Remember your shopping preferences.
  • Track and analyse website traffic.
  • Provide personalised offers and promotions.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect some functionality of our website.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external websites. We encourage you to review the privacy policies of any third-party site you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. If we make any significant changes, we will post the updated policy on this page and update the “Effective Date.” We encourage you to periodically review this page to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

PieSports.com
Email: hi@piesports.com